Client Portal Terms — SF Mediator
1. Purpose of This Portal
It is not a self-service platform or product marketplace.
2. Account Access
Access to this portal is provided to authorised representatives of a client organisation.
By creating an account, you confirm that you are authorised to act on behalf of that organisation.
3. Billing & Payments
Invoices issued through this system reflect agreed services.
Payment of an invoice authorises the commencement or continuation of those services.
4. Managed Digital Continuity (MDC)
Where applicable, ongoing services are provided under a Managed Digital Continuity (MDC) arrangement.
MDC provides operational oversight of digital systems including websites, hosting, and integrations.
It does not include feature development, content updates, or marketing activity unless separately agreed.
5. Use of the System
This portal is provided for:
- viewing services
- accessing invoices
- maintaining account records
It is not intended for account configuration or service customisation.
6. Communication
All communication relating to services, billing, and support is managed within the context of the client relationship.
7. Changes
These terms may be updated as services evolve. Continued use of the system reflects acceptance of the current version.
8. Contact
For any questions or clarification:
hello@sfmediator.com.au